What to do if you experience flickering while using your V350?

If you notice flickering when using the V350, then you'll need to perform a test on the equipment. To do so, you need to place the outdoor panel next to the monitor.

To connect it, you can use two 0.5mm² wires. A short length is sufficient for this test (less than one meter).

If the crackling stops, it's a local problem. Verify the following:

• Make sure that there are no more than two junction boxes between the outdoor panel and the monitor,
• Make sure that the connections in the junction box are correct, no wires outside the dominoes.
• Make sure that the V350 cables are run in a different conduit than the gate cable in order to avoid interference.
• Make sure that they are electrical cables (if the distance is less than 100m => 0.5mm² minimum, if the distance is between 100 and 150m => 0.75mm²) and not telephone cables.

For other cases and if the equipment continues with this error, contact Somfy's consumer service.