What should I do if I regularly lose the GSM connection on my Link Advanced?

My Link Advanced regularly loses connection with the GSM. In order to be able to stabilize it, we suggest that you:

• move the Link Advanced to improve the GSM signal,
• to add an external antenna. You will find it in our Somfy store .

If the situation persists, the Link Advanced is faced with a weak GSM network in your home, we advise you to switch your installation to Wi-Fi.

To do so, you must:

• cancel the GSM subscription Menu > My services > GSM mobile network subscription > Cancel
• uninstall the Link Advanced Menu > My devices > Link Advanced > Delete,
• then install it in Wi-Fi by checking the positioning and installation of the Link Advanced in WiFi

Note: The subscription can be terminated at any time free of charge.