What happens if my Link Advanced no longer has access to the Wi-Fi or GSM network?

A. What happens if my Link Advanced no longer has access to the Wi-Fi network?

If your Wi-Fi is unavailable, Somfy Home Alarm Advanced remains functional locally. This means that your home remains protected and that the IntelliTAGs, the motion detectors will be able to trigger an alert and sound the sirens. Only control via the application is non-functional, as is the presence display.
Your system can then be activated or deactivated via badges or keypad.

GSM backup network

During the first five years of your installation, subscription to the GSM emergency network is offered to you in the European Union zone.
Thus, in the event of a break in your Wi-Fi, the GSM emergency network takes over (subject to network coverage), on the transmission of alerts.

You will thus be able to receive the following alerts (provided that the Link Advanced battery is connected):

• motion detector intrusion, 
• IntelliTAG intrusion,
• Link Advanced self-protection,
• motion detector tamper,
• SOS alert,
• power loss,
• power supply recovery,
• weak batteries of the Link Advanced,
• information of the loss of the Wi-Fi network and switch to the backup GSM network.

B. What happens if my Link Advanced no longer has access to the GSM network?

If the GSM network is unavailable, Somfy Home Alarm Advanced remains functional locally. This means that your home remains protected and that IntelliTAGs, motion detectors will be able to trigger an alert and sound the sirens. Only control via the application is not functional.

Your system can then be activated or deactivated via badges or keypad.

In addition, due to the lack of communication with the Somfy Protect servers, the reception of alerts and the display of presence are not available.