What do the colors of the LED light of the Somfy One / One+ light correspond to?

The indicator light on the front of the Somfy One or Somfy One+ indicates its status:

Steady blue

Meaning: the Somfy One / One+ is not installed yes, booting in progress. 


 

Flashing blue

Meaning: the Somfy One / One+ is not configured yet, awaiting installation.
What to do? Please follow the installation procedure or read the article : Installing the Somfy One


 

Steady white

Meaning: The Somfy One / One+ is connected and operational.


 

Flashing white

Meaning: the Somfy One / One+ is no longer connected and is in the process of being connected to your Wi-Fi network or the Somfy Protect servers. 

What to do? If the LED remains white, please read the following article : What should I do if my device frequently appears to be unavailable?


 

Flashing green

Meaning: Someone in your community is viewing the video stream live.


 

Steady red

Meaning: An error has occurred. 

What to do? Your Somfy One is too far from your internet gateway. If the issue remains unsolved,please read the following article : What should I do if my device frequently appears to be unavailable?


 

Flashing red

Meaning: The Somfy One / One+ is unplugged and not receiving electrical power (One+ only).

What to do? Plug it back to the electrical power.