How can I integrate my products into TaHoma® if I accidentally deleted them ?

When you connect your io products to our TaHoma® smart home solution, a security key is generated. This key is stored in your TaHoma® and in your product.

If you accidentally remove a product from TaHoma®, it no longer recognises the security key. This means that your TaHoma® can no longer find the product if you want to re-integrate it.

To remove the security key from your TaHoma® engine, please proceed as follows:

1. Carry out a double voltage interruption by removing the motor from the power supply for 3 seconds. Then take 10 seconds to power again. Disconnect again for 3 seconds.
2. Select the system settings on your TaHoma® PC interface.
3. Proceed as if you want to learn a new product into your TaHoma®. Instead of a hand-held transmitter, select the functions "Search without hand-held transmitter".  

After that your product will be integrated once again integrated in TaHoma®.